1. Information We Collect
Registration info (name, contact, business details)
Transaction details
Technical usage data (device, IP, browser, etc.)
2. Use of Information
To operate and improve the Platform
To support user transactions
For communication and legal compliance
3. Sharing and Protection
Data is only shared with partners necessary for Platform operation (e.g., payment processors).
We do not sell personal data to third parties.
We use encryption and security protocols to protect your information.
4. User Rights
You may request access, correction, or deletion of your personal data by contacting us.
Seller Onboarding Agreement
5. Requirements
Sellers must provide valid identification or business registration.
Products must comply with applicable laws and regulations of Kenya.
Listings must be truthful, legal, and safe for sale.
6. Platform Fees
Raji does not charge any commission, listing fees, or transaction fees for standard marketplace usage.
Fees are only applicable to premium packages, which are optional and provide enhanced tools or visibility.
7. Fulfillment and Service
Sellers are solely responsible for fulfilling orders.
Timely shipping, clear communication, and resolution of buyer concerns are required.
8. Termination of Seller Account
Seller accounts may be terminated for:
Repeated customer complaints
Selling prohibited or counterfeit goods
Violation of applicable laws or Raji policies