1. Information We Collect

Registration info (name, contact, business details)

Transaction details

Technical usage data (device, IP, browser, etc.)

2. Use of Information

To operate and improve the Platform

To support user transactions

For communication and legal compliance

3. Sharing and Protection

Data is only shared with partners necessary for Platform operation (e.g., payment processors).

We do not sell personal data to third parties.

We use encryption and security protocols to protect your information.

4. User Rights

You may request access, correction, or deletion of your personal data by contacting us.

Seller Onboarding Agreement

5. Requirements

Sellers must provide valid identification or business registration.

Products must comply with applicable  laws and regulations of Kenya.

Listings must be truthful, legal, and safe for sale.

6. Platform Fees

Raji does not charge any commission, listing fees, or transaction fees for standard marketplace usage.

Fees are only applicable to premium packages, which are optional and provide enhanced tools or visibility.

7. Fulfillment and Service

Sellers are solely responsible for fulfilling orders.

Timely shipping, clear communication, and resolution of buyer concerns are required.

8. Termination of Seller Account

Seller accounts may be terminated for:

Repeated customer complaints

Selling prohibited or counterfeit goods

Violation of applicable laws or Raji policies